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Campus Center

Information and Advising Face-to-Face

The services below are directed at students of the University of Hamburg. Some of the services are by appointment only.

Prospective students and applicants can get advice on the phone, online, or in group sessions.

Please still preferably use the forum, contact form, or phone for your concerns and hand in your documents digitally.

Scam emails are currently in circulation requesting payment of “outstanding tuition fees” in the amount of €1,550. Do not follow the instructions in these emails. These messages were not sent by the University of Hamburg.
If you have received such an email, you can find information here on who to report it to and how to do so.

Semester documents and certificates

Do you need one of the following certificates?

  • Study progress certificate
  • Stamped semester certificate

Office hours

  • Monday, 10am – 1pm
  • Tuesday, 10 am – 1 pm
  • Wednesday, 1 – 4pm
  • Thursday, 1 – 4 pm

You do not need an appointment for these services.

You do need an appointment for the following services:

  • certificate for the (half) orphan's pension
  • certificate for the extension of residence permits
  • correction of your semester documents

Re-registration, Information on Withdrawing

You have questions concerning:

Office hours

  • Monday, 10am – 1pm
  • Tuesday, 10am – 1pm
  • Wednesday, 1 – 4pm
  • Thursday, 1 – 4pm

You do not need an appointment for these services.

Change of Status, Suspending Studies and Re-enrollment

  • Change of status
    I want to apply for leave of absence or part-time studies and need further information
  • Suspending studies:
    I want to suspend my studies and need further counselling
  • Re-enrollment
    I want to resume my studies after suspension

Office hours:

  • Tuesday, 10am – 1pm

Please pay attention to the information in the confirmation mail, including the attachments, and keep the QR-code ready. Book an appointment.

Enrollment for PHD and Exchange Programs

You want to enroll as:

  • a PHD student
  • an Erasmus student
  • a freemover
  • an exchange program student

Office hours:

  • Tuesday, 10am – 1pm

Please pay attention to the information in the confirmation mail, including the attachments, and keep the QR-code ready. Book an appointment.

Academic Advising for Students

Students can discuss all their thoughts and questions concerning their studies with experts of the Center for Academic Advising. Possible subjects are for instance:

  • I want to enjoy studying more.
  • I want to get in touch more with my fellow students.
  • I’m considering whether something else would be better for me.
  • I’m stuck and don’t know why.
  • I want to be more satisfied with my achievements.
  • I don’t feel comfortable with my studies (yet).
  • I struggle with learning and working autonomously.

Office hours:

  • Thursday, 2 – 4pm

The councelling takes place in the 3rd floor.

Please pay attention to the information in the confirmation mail, including the attachments, and keep the QR-code ready. Book an appointment.

All about Student Matters (Including Freshmen)

Your are an enrolled student at the University of Hamburg and have follwing questions:

Office hours:

  • Monday, 10am – 1pm
  • Tuesday, 10am – 1pm
  • Wednesday, 1 – 4pm
  • Thursday, 1 – 4pm

You do not need an appointment for these services.

Transition Bachelor's/Master's, PHD Enrollment, Changings Majors/Minors

You have questions concerning:

  • the transition between a bachelor's and a master's program?
  • switching majors or minors at the University of Hamburg? (If you need in-depth counselling please book an appointment)

Office hours:

  • Monday, 10am – 1pm
  • Tuesday, 10am – 1pm
  • Wednesday, 1 – 4pm
  • Thursday, 1 – 4pm

You do bot need an appointment for these services.

Certifications

We certify only documents issued by the University of Hamburg. We cannot certify documents issued by other institutions.

  • 3€ per page
  • card payment only

Office Hours

  • Tuesday 10am – 1pm

Please book an appointment.

Psychological Counseling

We offer individual counseling as well as group sessions. For more information, visit our website. Sing up for a session via our booking portal.

On Mondays from 11 am to 12 pm, we also offer short counseling sessions on the phone (up to 15 minutes). You can call us withoud booking an appointment: +49 40-42838-8916

Office for Students with Disabilities and Chronic Health Issues

The office is the place to go for

  • Prospective students
  • Applicants
  • Students
  • PhD students (who are not part of the teaching staff)

with long lasting or permanent medical conditions.

Contact options

Address

Campus-Center
University of Hamburg
Alsterterrasse 1, 3rd Floor
20354 Hamburg