Information and Advising Face-to-Face
The services below are directed at students of the University of Hamburg. Some of the services are by appointment only.
Prospective students and applicants can get advice on the phone, online, or in group sessions.
Please still preferably use the forum, contact form, or phone for your concerns and hand in your documents digitally.
Semester Documents / Other Documents
Do you need one of the following documents?
- Proof of course of studies
- Stamped semester certificate
Office hours:
- Monday, 1 – 4pm
- No office hours on Monday, July 21st
- Tuesday, 10am – 1pm
- Tuesday, July 15th: 10.30am – 3pm
- Wednesday, 10am – 1pm
- Thursday, 1 – 4pm
You do not need to book an appointment for these services.
You do need an appointment for the following:
- documents needed to apply for orphan's allowances
- documents needed to extend visas
- adjustment of semester documents
Re-registration, Information on Withdrawing
You have questions concerning:
- the state of your re-registartion or semester fee
- withdrawing, academic leave, or part-time study? (if you need proof of your withdrawal, please apply for withdrawal in stine > studying > applications; the document will be uploaded to 'documents')
Office hours
- Monday, 1 – 4pm
- No office hours on Monday, July 21st
- Tuesday, 10am – 1pm
- Tuesday, July 15th: 10.30am – 3pm
- Wednesday, 10am – 1pm
- Thursday, 1 – 4pm
You do not need an appointment for these services.
Change of Status, Suspending Studies and Re-enrollment
- Change of status
I want to apply for leave of absence or part-time studies and need further information - Suspending studies:
I want to suspend my studies and need further counselling - Re-enrollment
I want to resume my studies after suspension
Office hours:
- Tuesday, 10am – 1pm
Please pay attention to the information in the confirmation mail, including the attachments, and keep the QR-code ready. Book an appointment.
Enrollment for PHD and Exchange Programs
You want to enroll as:
- a PHD student
- an Erasmus student
- a freemover
- an exchange program student
Office hours:
- Tuesday, 10am – 1pm
Please pay attention to the information in the confirmation mail, including the attachments, and keep the QR-code ready. Book an appointment.
Academic Advising for Students
Students can discuss all their thoughts and questions concerning their studies with experts of the Center for Academic Advising. Possible subjects are for instance:
- I want to enjoy studying more.
- I want to get in touch more with my fellow students.
- I’m considering whether something else would be better for me.
- I’m stuck and don’t know why.
- I want to be more satisfied with my achievements.
- I don’t feel comfortable with my studies (yet).
- I struggle with learning and working autonomously.
Office hours:
- Thursday, 2 – 4pm
The councelling takes place in the 3rd floor.
Please pay attention to the information in the confirmation mail, including the attachments, and keep the QR-code ready. Book an appointment.
All about Student Matters (Including Freshmen)
Your are an enrolled student at the University of Hamburg and have follwing questions:
- Who can assist me with sorting out my concerns?
- What happens after I've completed the enrollment process?
Office hours:
- Monday, 1 – 4pm
- No office hours on Monday, July 21st
- Tuesday, 10am – 1pm
- Tuesday, July 15th: 10.30am – 3pm
- Wednesday, 10am – 1pm
- Thursday, 1 – 4pm
You do not need an appointment for these services.
Transition Bachelor's/Master's, PHD Enrollment, Changings Majors/Minors
You have questions concerning:
- the transition between a bachelor's and a master's program?
- switching majors or minors at the University of Hamburg? (If you need in-depth counselling please book an appointment)
Office hours:
- Monday, 1 – 4pm
- No office hours on Monday, July 21st
- Tuesday, 10am – 1pm
- Tuesday, July 15th: 10.30am – 3pm
- Wednesday, 10am – 1pm
- Thursday, 1 – 4pm
You do bot need an appointment for these services.
Certifications
We certify only documents issued by the University of Hamburg. We cannot certify documents issued by other institutions.
- 3€ per page
- card payment only
Office Hours
- Tuesday 10am – 1pm
Psychological Counseling
We offer individual counseling as well as group sessions. For more information, visit our website. Sing up for a session via our booking portal.
On Mondays from 11 am to 12 pm, we also offer short counseling sessions on the phone (up to 15 minutes). You can call us withoud booking an appointment: +49 40-42838-8916
Office for Students with Disabilities and Chronic Health Issues
The office is the place to go for
- Prospective students
- Applicants
- Students
- PhD students (who are not part of the teaching staff)
with long lasting or permanent medical conditions.