Information and Advising Face-to-Face

Do you want to:

• collect returned-to-sender semester documens?
• collect semester documents while haveing an international address in our system?
• obtain a new semester ticket and student ID after loss or theft?

Or do you need one of the following documents?

• Proof of course of studies
• Proof of German Railway (Deutsche Bahn) permit
• Stamped semester certificate
• Stamped attestation of semester times

Office hours:

• Monday, 1 – 4pm
• Tuestday, 10am – 1pm
• Thursday, 2 – 5pm

You do not need to book an appointment for these services.

You do need an appointment for the following:

• documents needed to apply for orphan's allowances
• documents needed to extend visas
• adjustment of semester documents

You have questions concerning:

• the state of your re-registartion or semester fee
• withdrawing, academic leave, or part-time study? (if you need proof of your withdrawal, please apply for withdrawal in stine > studying > applications; the document will be uploaded to 'documents')

Office hours:

• Monday, 1 – 4pm
• Tuestday, 10am – 1pm
• Thursday, 2 – 5pm

You do not need an appointment for these services.

• Change of status
  I want to apply for leave of absence or part-time studies and need further information
• Suspending studies:
  I want to suspend my studies and need further counselling
• Re-enrollment
  I want to resume my studies after suspension

Office hours:

Tuesday: 10am – 12pm

Please pay attention to the information in the confirmation mail, including the attachments, and keep the QR-code ready. Book an appointment.

You want to enroll as:

• a PHD student
• an Erasmus student
• a freemover
• an exchange program student

Office hours:

Tuesday: 10am – 12pm

Please pay attention to the information in the confirmation mail, including the attachments, and keep the QR-code ready. Book an appointment.

Students can discuss all their thoughts and questions concerning their studies with experts of the Center for Academic Advising. Possible subjects are for instance:

• I want to enjoy studying more.
• I want to get in touch more with my fellow students.
• I’m considering whether something else would be better for me.
• I’m stuck and don’t know why.
• I want to be more satisfied with my achievements.
• I don’t feel comfortable with my studies (yet).
• I struggle with learning and working autonomously.

Office hours:

Thursday 3pm – 5pm
The councelling takes place in the 3rd floor.

Please pay attention to the information in the confirmation mail, including the attachments, and keep the QR-code ready. Book an appointment.

Your are an enrolled student at the University of Hamburg and have follwing questions:

• Who can assist me with sorting out my concerns?
• What happens after I've completed the enrollment process?

Office hours:

• Monday, 1 – 4pm
• Tuestday, 10am – 1pm
• Thursday, 2 – 5pm

You do not need an appointment for these services.

You have questions concerning:

• the transition between a bachelor's and a master's program?
• switching majors or minors at the University of Hamburg? (If you need in-depth counselling please book an appointment)

Office hours:

• Monday, 1 – 4pm
• Tuesday, 10am – 1pm
• Thursday, 2 – 5pm

You do bot need an appointment for these services.

We offer individual counseling as well as group sessions. For more information, visit our website. Sing up for a session via our booking portal.

On Mondays from 11 am to 12 pm, we also offer short counseling sessions on the phone (up to 15 minutes). You can call us withoud booking an appointment: +49 40-42838-8916

The office is the place to go for

• Prospective students
• Applicants
• Students
• PhD students (who are not part of the teaching staff)

with long lasting or permanent medical conditions.

Contact options