Information and Advising Face-to-Face

Do you want to:

• collect returned-to-sender semester documens?
• collect semester documents while haveing an international address in our system?
• obtain a new semester ticket and student ID after loss or theft?

Or do you need one of the following documents?

• Proof of course of studies
• Proof of German Railway (Deutsche Bahn) permit
• Stamped semester certificate
• Stamped attestation of semester times

Office hours:

Monday 1pm – 4pm
Tuesday 10am – 1pm
Thursday 2pm – 5pm
You do not need to book an appointment for these services.

You do need an appointment for the following:

• documents needed to apply for orphan's allowances
• documents needed to extend visas
• adjustment of semester documents

You have questions concerning:

• the state of your re-registartion or semester fee?
• withdrawing, academic leave, or part-time study? (If you already applied please book and appointment)

Office hours:

Monday 1pm – 4pm
Tuesday 10am – 1pm
Thursday 2pm – 5pm

You do not need an appointment for these services.

• Change of status
  I want to apply for leave of absence or part-time studies and need further information
• Suspending studies:
  I want to suspend my studies and need further counselling
• Re-enrollment
  I want to resume my studies after suspension

Office hours:

Tuesday: 10am – 12pm

Please pay attention to the information in the confirmation mail, including the attachments, and keep the QR-code ready. Book an appointment.

You want to enroll as:

• a PHD student
• an Erasmus student
• a freemover
• an exchange program student

Office hours:

Tuesday: 10am – 12pm

Please pay attention to the information in the confirmation mail, including the attachments, and keep the QR-code ready. Book an appointment.

Students can discuss all their thoughts and questions concerning their studies with experts of the Center for Academic Advising. Possible subjects are for instance:

• I want to enjoy studying more.
• I want to get in touch more with my fellow students.
• I’m considering whether something else would be better for me.
• I’m stuck and don’t know why.
• I want to be more satisfied with my achievements.
• I don’t feel comfortable with my studies (yet).
• I struggle with learning and working autonomously.

Office hours:

Thursday 3pm – 5pm
The councelling takes place in the 3rd floor.

Please pay attention to the information in the confirmation mail, including the attachments, and keep the QR-code ready. Book an appointment.

Your are an enrolled student at the University of Hamburg and have follwing questions:

• Who can assist me with sorting out my concerns?
• What happens after I've completed the enrollment process?

Office hours:

Monday 1 – 4pm
Tuesday 10am – 1pm
Thursday 3pm – 5pm

You do not need an appointment for these services.

You have questions concerning:

• the transition between a bachelor's and a master's program?
• switching majors or minors at the University of Hamburg? (If you need in-depth counselling please book an appointment)

Office hours:

Monday 1 – 4pm
Tuestday 10am – 1pm
Thursday 2 – 5pm

You do bot need an appointment for these services.

We offer individual counseling as well as group sessions. For more information, visit our website. Sing up for a session via our booking portal.

On Mondays from 11 am to 12 pm, we also offer short face-to-face counseling sessions (up to 15 minutes), by appointment only. You can book an appointment from 1 week in advance. After the booking you will receive a QR-code and a waiting number; please use the QR-code to open the door, the waiting number will be called on the monitors in the waiting area.

The office is the place to go for

• Prospective students
• Applicants
• Students
• PhD students (who are not part of the teaching staff)

with long lasting or permanent medical conditions.

Contact options