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Accessibility Statement

This accessibility statement applies to the domain uni-hamburg.de, insofar as the web pages were created using the university content management system Fiona.

The University of Hamburg strives to ensure digital accessibility for people with disabilities. Our goal is to provide a fully accessible website in accordance with the Hamburg regulation on establishing accessible information technology for people with disabilities (Hamburgische Barrierefreie Informationstechnik-Verordnung, HmbBITVO) of 10 September 2019.

Status of compliance with the requirements

The accessibility requirements are derived from Section 1 HmbBITVO in conjunction with Section 3 subsections 1–4 and Section 4 of the federal accessible information technology regulation (Barrierefreie Informationstechnik-Verordnung, BITV), adopted on the basis of Section 11 of the Hamburg act on equal treatment for disabled persons (Hamburgisches Behindertengleichstellungsgesetz, HmbBGG).

The verification of compliance with the requirements is based on an evaluation conducted by Mr. Detlef Girke of BITV-Consult from 30 November 2020–21 July 2021 in accordance with HmbBITVO / BITV 2.0 / EN 301 549 / WCAG 2.1, as well as on regular self-assessments by Unit 22, Department 2 of the Presidential Administration of the University of Hamburg.

Based on these evaluations, the website is partially compliant with the aforementioned requirements and is already highly accessible in many areas. However, the website is currently not yet fully compliant with BITV. Existing barriers are continiously being removed. When developing new elements for the website, accessibility ist taken into account from the beginning.

Non-accessible content

  1. PDF, Word, Excel, or PowerPoint files provided for download on the website are currently not all available in an accessible version, but are being systematically reviewed and improved. Newly uploaded files will be created in an accessible version, or replaced by such a version as soon as possible. In general, the University of Hamburg pursues the strategy of reducing the overall number of such documents and instead offering accessible alternatives in the form of web pages or web forms.
  2. Video and audio files embedded on our web pages are currently only partially available with captions, audio description, or transcripts. For newly uploaded videos, we strive to make them accessible as soon as possible after publication.
  3. In addition, there is a need for improvement regarding the following websites, weblogs, and web applications (based on the results of the January 2026 accessibility query for University of Hamburg institutions, or already known limitations from the most recent accessibility query):
  4. Some services are provided by external providers and hosted on the UHH domain. The following accessibility limitations, among others, exist:
    • UHH Study Information System (Studieninformations-Netz der UHH STiNE): The web application currently only partially meets the requirements for digital accessibility. The provider continuously improves the platform’s accessibility. The current limitations are described in its own accessibility statement.
    • RRZ-ServicePortal: The portal currently complies only partially with the requirements for digital accessibility. The provider continuously improves the platform’s accessibility. The RRZ accessibility statement is accessible only after login. Matrix 42 provides further accessibility information and test reports.
    • CommSy: The learning platform currently complies only partially with the requirements for digital accessibility. A separate accessibility statement is provided.
    • OpenOlat: The learning platform currently complies only partially with the requirements for digital accessibility. The provider continuously improves the platform’s accessibility. A separate accessibility statement is provided.
    • Campus-Center Forum: A specific date for creating accessibility has not yet been set, as in-depth interventions in the source code are necessary. Alternatively, a contact form is available for questions that are clarified in the portal. Therefore, the content provided by the forum is also available without restrictions to users who are dependent on accessibility.
    • Docata: The web page currently complies only partially with the requirements for accessibility. A separate accessibility statement is provided.

Feedback and contact information

Have you noticed any significant accessibility issues concerning the content of the www.uni-hamburg.de website?

Let us know by mail or email:

Universität Hamburg
Abteilung Kommunikation und Marketing
Referat Digitale Kommunikation und Design 
Mittelweg 177
20148 Hamburg

Tel: +49 40 2395-22571
online-redaktion"AT"uni-hamburg.de

Arbitration procedure

If you are unable to find a satisfactory solution, even after providing feedback to the address provided above, you may contact the ombudsperson’s office provided for in Section 13a HmbBGG (Schlichtungsstelle HmbBGG). This ombudsperson is tasked with fostering an extrajudicial resolution for conflicts between persons with a disability and public institutions. The arbitration procedure is free. Legal counsel is not required.

Contact

Schlichtungsstelle HmbBGG
c/o Öffentliche Rechtsauskunft- und Vergleichsstelle (ÖRA)
Dammtorstraße 14
20354 Hamburg

schlichtungsstelle-hmbbgg"AT"soziales.hamburg.de
Tel: +49 40 42843‑3056

Further Information on Digital Accessibility at University of Hamburg

On the accessibility topic page, you can find information and points of contact regarding digital accessibility.

This note was updated on 17 September 2026.