Receiving support in special circumstances
You may need support or advice during your studies. Universität Hamburg offers a variety of professional and confidential advising services:
University advising offices
- Center for Academic Advising and Psychological Counseling
Are you unsure whether your current degree program is right for you? Are you unsure whether you can change your minor or whether you even want to continue studying? You can take advantage of the Center for Academic Advising’s walk-in office hours to address these and other questions.
- Advising on residential, social, and personal matters(international-student-support"AT"uni-hamburg.de)
The Department of International Affairs offers advice and support to international students, whether they have questions about residential, social, or personal issues.
- PIASTA—support for international students
At PIASTA, international students can access legal support in matters pertaining to foreign nationals.
- Counseling Center for Social and International Affairs
The Counseling Center for Social and International Affairs assists enrolled and prospective students with their search for solutions to social, personal, and financial problems that arise in connection with their studies. Advisors can also help you with questions about residence, studying with a disability, and studying as a parent or during pregnancy.
- Office of Advising for Sexual Discrimination and Violence
The Office of Advising for Sexual Discrimination and Violence advises and supports students who have been sexually harassed within the context of Universität Hamburg.
- Office for Students with Disabilities and Chronic Illnesses
We are Universität Hamburg’s main contact for prospective students, applicants, and students with disabilities, chronic diseases, or partial impairments.
- Family Office for students with children
Universität Hamburg’s Family Office provides advice and support for pregnant students, students with children, and students who care for relatives, among others.
- Housing Information Center
Information on and registering for the Studierendenwerk residence halls
- AStA (student council)
Advice on—inter alia—legal, social, and academic matters; the federal student loan scheme; tuition fees; and studying as a parent
- Protestant student community
Advising on social and financial problems
The City of Hamburg offers a myriad of support services, which are also often free for students.
More advising services in Hamburg
- Hamburg Welcome Center
General services for new residents—advising on childcare, schooling, health, housing, leisure activities, etc. By appointment, initial registration and issuing of residence permit for international students
- Mieter helfen Mietern (advocacy organization for renters)
If you have problems with your rental contract or the property owner, you can contact the renters’ advocacy organization Mieter helfen Mietern for €20, they will provide their services for 2 months. Based on the supporting documents you provide, lawyers will answer your questions, clarify your rights, and help you formulate letters.
- Verbraucherzentrale Hamburg (consumer protection agency)
The consumer protection agency Verbraucherzentrale Hamburg can advise you on many topics, such as broadcasting fees, insurance policies, and mobile phone contracts. See the Verbraucherzentrale Hamburg’s multilingual brochures for an overview of topics.
- ÖRA (public legal advice)
Legal consultation is available in all areas of the law. Anyone with a low income and who lives or works in Hamburg can get legal advice.
- biff (women’s advising services)
Biff offers advising services to women on matters related to marriage/partnership, family, separation, divorce, single motherhood, violence, and workplace conflicts.