What we offer
We offer different types of counseling. Some of the typical concerns we handle include:
- an inability to study or work, procrastination
- managing stress and burnout
- test anxiety
- educational doubts
- questions regarding identity and orientation
- relationship, partner, and family problems
- loneliness and isolation
- depression and anxiety
- Tips on finding a therapist
See our German-language handout for a brief overview of our services.
In this German-language presentation, we introduce the services offered by the Center for Academic Advising and Psychological Counseling (ZSPB). To play it, press the presentation button.
Counseling is available for all difficulties regarding your studies and personal situations that affect your studies. Counseling can be carried out in German, English, French, Spanish, and Arabic.
We determine the number of sessions based on the needs of the person seeking counseling. We can help to resolve certain issues in a single session; others might require 3 or 4 sessions. We can offer a maximum of 6 counseling sessions. Where necessary, we can provide other forms of support—such as our workshops—and help you to find other services within or outside the University. We do not offer long-term psychotherapy; however, we are happy to help you find a therapist. Read the registration information.
Walk-in consultation hours for the Psychological Counseling Service
During our walk-in consultation hours, we offer a short counseling session of 10–15 minutes without an appointment. During that time, we will assess your situation together and develop a plan on how best to proceed.
Currently, our walk-in consultation hours can only be held via telephone. You can reach us by telephone every Monday from 10 am to 12 noon on:
- +49 40 42838-8916
- +49 40 42838-8943
Our group counseling is geared toward students who suffer from procrastination and who find it difficult to progress in or complete their studies. The group sessions help students tackle the upcoming steps (e.g., attending classes, doing term papers or final theses, preparing for and taking examinations), stick at it, and—at the same time—overcome internal and external hurdles. The goal is for students to complete individual steps and, ultimately, whole projects. Self-observation and self-reflection are used to help students build up an understanding of their actions and to develop concrete strategies for change. Exchanging with other students is at least as important as the therapeutic counseling itself.
Group counseling is ongoing, and one round consists of 8 sessions. Students can be admitted to group counseling at certain times in consultation with the group leader. If necessary, you may have a preliminary discussion with the group leader. If you are interested in group counseling, contact us via our mail portal.
Support for students with mental illness (HOPES)
HOPES is a special support service for students at all Hamburg higher education institutions who need practical advice on coping with academic life after a serious psychological event or after in-patient psychological treatment. More information
Workshops and coaching
In cooperation with the Center for Academic Advising, we offer a variety of workshops on study-related topics and on personal development. Read more about the workshops and registering.
Services for employees
Difficult situations may arise in your daily encounters with students if:
- students act in a way that suggests they have a psychological disorder
- students constantly disrupt classes and do not respond to reprimand
- students behave aggressively toward other students or teaching staff
- fellow students, or you yourself, begin to worry about a student’s behavior
- open conflicts arise, for example, regarding exams or examination matters.
In such cases, contact:
- Ronald Hoffmann (head of Section 30: Advising and Administration, +49 40 42838-3646, ronald.hoffmann"AT"uni-hamburg.de)
- Annette Juchems-Brohl (head of Psychological Counseling Team, +49 40 42838-3303, email@example.com).(annette.juchems-brohl"AT"uni-hamburg.de)
For personal matters requiring counseling, please use one of the counseling for University staff services in the Staff Service Portal.