Making a one-on-one counseling appointment
For data security and data protection reasons, we use a secure mail portal. Use a username and password to make your appointment. When you make your appointment, provide a valid email address that you check regularly. We will inform you of any new messages via email. If necessary, also check filtered emails. All communication takes place via the mail portal. We will send you confirmation of receipt and an approximate waiting time. We try to offer a first meeting as quickly as possible. We ask for your understanding that there may be a waiting period due to demand.
Due to extraordinarily high demand, there are currently longer waiting times of seven to eight weeks until the regular consultation.
In acute crises and particularly urgent cases, we also offer a single crisis appointment at short notice.
You can obtain more Information on psychological counselling and the registration procedure at the open consultation hours of the psychological counselling service. In case of urgent concerns, an initial orientation can take place here. The open consultation hours take place every Monday from 10 – 12 am, on the phone:
- 040 42838 8916
- 040 42838 8943