If possible, please use your university email address for contacting us, registering for courses, or scheduling appointments, and check your university mailbox regularly!
There are recurring temporary problems when sending emails to private email accounts due to strict anti-spam measures in the settings, especially with GMX and Google Mail accounts. This also applies when forwarding is enabled in your student email account. Information on this can also be found on the UHH Computing Centre's website.
Therefore, please always check your spam folder and, if you have enabled forwarding in your student email account, check your university mailbox regularly!
In any case, please contact us at the office or try to reach us via another (student) email account or our contact form if you:
- have not heard from us within 3-5 days of a general inquiry/appointment request, or
- up to 5 days before the course starts regarding your registration or
- within 4 weeks of completing the language course and receiving your course certificate.