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Impact of the coronavirus pandemic on students
15 June 2021, by Newsroom-Redaktion
Photo: UHH/Schell
The most important questions and answers for students and prospective students.
Last updates:
15 June: Organizing your studies / no visa, but lectures are due to start / library services
15 June: Summer Semester 2021 / State and University Library Carl von Ossietzky (Stabi) / International students
15 June: Summer Semester 2021 / University’s specialist libraries / International students
4 June: Student Life / Are University buildings open?
4 June: Student Life / University Sports
4 June: Student Life / Loki Schmidt Garden, Zoological Museum, collections
Summer Semester 2021
Last update: 15 June 2021
What will teaching look like in the summer semester of 2021?
Last update: 12 March 2021
In principle, summer semester classes will be taught in digital form.
The University has begun making preparations to allow in-person attendance in courses that focus on practical training or the learning of certain skills not suited to digital formats (e.g., laboratory internships). In further steps, additional courses with a significant practical component will recommence (e.g., field training, practical sports courses). As soon as planning has been completed, students in these courses will be advised by their academic office.
What format will the orientation modules take in the first semester?
Last update: 10 March 2021
In Summer Semester 2021, orientation modules will be carried out exclusively in digital form.
What are the semester dates and lecture period for Summer Semester 2021?
Last update: 30 March 2021
Semester start: 1 April 2021
Lecture period: dated 5 April and 10 July 2021
Semester end: 30 September 2021
Why are there no Whitsun (Pentecost) holidays in Summer Semester 2021?
Last update: 11 December 2020
Unfortunately, as the start of the winter semester was delayed, the Whitsun holidays for 2021 have to be canceled. This is due to the tight time frame available between Easter and the Hamburg school holidays to work in the required 14 weeks of the lecture period.
The Executive University Board is aware that teaching staff and students want and need to be able to spend the school holidays with their children. As the summer holidays in Hamburg begin very early in 2021 also, the Executive University Board decided—when weighing up the Whitsun holidays and summer holidays—to allow for more time in the summer holidays shared by the University and Hamburg’s schools. If the Whitsun holidays had been scheduled, the lecture period would have needed to run until 17 July, which would have taken up all but 2 weeks of the summer holidays.
What are the technical requirements and/or which platforms are being used?
Last update: 11 November 2020
Many of you will be familiar with the tools used for digital teaching: they are well established at Universität Hamburg already—for example, various learning management system platforms such as CommSy and OpenOLAT. The exact tools used depend on the specific course. You will find out everything you need to know from your teachers.
Technical requirements
The basic requirement for using Universität Hamburg’s Internet-dependent applications (e.g., email) is a functioning Internet connection (e.g., via a private DSL connection or public Wi-Fi).
The following instructions apply to both Windows and macOS operating systems as well as to both computers and mobile devices (e.g., smartphones).
- Universität Hamburg web portals—for example, STiNE, Sharepoint, Staff Service Portal—can be accessed from any computer with any Internet browser (with your login data). You can also access your student mail address. Just use your surfmail.
- Access to Universität Hamburg offers that are only available via the University’s network (e.g., the library’s electronic journals) is possible outside of the University’s network via a virtual private network (VPN) tunnel with the program Cisco AnyConnect, which you install on your computer and must start along with an existing Internet connection. If in doubt, set up this software as a precaution.
Files
- UHHDisk is a platform that enables you to upload files to access them from home. NB: use your uni username ([BA1] B-Kennung) to sign in. If you still have a user login in the format “uvnv288” (UHH-Kennung), use that login and the corresponding password to sign in.
- With UHHShare, files can be shared for editing by others. NB: use your uni username (B-Kennung) to sign in. If you still have a user login in the format “uvnv288” (UHH-Kennung), use that login and the corresponding password to sign in.
Video conferences
Universität Hamburg also operates 3 video conferencing platforms that are licensed for use by all employees and students:
DFNconf
The German National Research and Education Network (DFN) offers its members (German universities and research institutions) its video conferencing service DFNconf for audiovisual conferencing, streaming, and recording through a private cloud, fully secure and in line with data protection regulations. All employees of Universität Hamburg can log into DFNconf using their uni usernames and invite any Internet users to video or telephone conferences. DFNconf requires only a conventional webcam with an integrated microphone and an audio output device (e.g., headphones or a speaker). It can also use the combined camera, microphone, and speaker systems that are integrated into laptops and smartphones. You can access DFNconf from any web browser or download the free app. Users on telephones or in high-quality conference systems can join calls, too.
DFNconf is currently experiencing an unusually high level of demand, which has had an impact on its performance. The DFN is working on expanding its capacities. It is further planning to incorporate functions akin to those of Zoom into its portfolio and make them available to its member institutions. Universität Hamburg is already pursuing such additions and has acquired licenses.
Microsoft Teams
Microsoft Teams (the successor program of Skype for Business Online) is a collaborative platform that combines text chat with telephone and video conferences and additional functions. All Universität Hamburg staff and students can use it as part of their Office 365 license. Microsoft Teams can be used to organize synchronous, location-independent collaborations. Before you can use the program, register your university email address (forename.surname@uni-hamburg.de) with Microsoft.
Zoom
Zoom is an alternative to DFNconf and Microsoft Teams, both of which are struggling to cope with current levels of demand. It is permissible to use Zoom only by using Universität Hamburg’s Zoom services, which you can access via the University’s Zoom home page. This is the only way to ensure that communication takes place via the server operated by the RRZ and that data remains confidential.
Please adhere to the Instructions for Using the Zoom Video Conference System of 30 October 2020 (PDF) when using Zoom (regulations on, among other things, limiting the number of participants, deleting minutes, prohibiting recordings, and data protection in general).
NB: data security
- Always think twice before entering your user login (UHH-Kennung) or uni username (B-Kennung) and password into a website. Only do so if you are certain that the website is on the official Universität Hamburg domain. If you suspect that your login information may have been compromised, immediately change your password in the user administration tool or contact the service hotline of the Regional Computing Center (RZZ). Do not forget to enter your mobile phone number into the system to ensure that you can use the password reset process if necessary.
- To prevent attacks on your computer and your data, be especially careful when using email. Think carefully before opening attachments or links in emails or links in attached documents. Sender addresses and email text can be faked. See the information and recommendations provided by the RZZ (PDF). Take note, in particular, of the information about the Emotet malware.
Can courses with practical components and laboratory internships be completed?
Last update: 4 May 2021
If laboratory internships must be held in-person, they can be conducted in compliance with the current risk assessment.
Decisions about courses with substantial practical components that require in-person attendance will be made later. These include field training and short field trips with limited ranges of movement (e.g., in the earth system sciences, biology, archeology, and art history), practical courses in educational science (theater and music education, selected courses in special needs education with practical components).
If practical sports classes in human movement require in-person attendance, these can be held outside in compliance with a risk assessment.
Teaching placements and core internships for teacher training students are to be carried out in accordance with the conditions set by the municipal authority responsible. Universität Hamburg does not prohibit participation.
May excursions go ahead?
Last update: 20 April 2021
There will be no field trips or field training until further notice.
Decisions about excursions will be made later. These include field training and short field trips with limited ranges of movement (e.g., in the earth system sciences, biology, archeology, and art history).
Where can students study on campus?
Last update: 10 March 2021
Until further notice, workstations within Universität Hamburg buildings cannot be made available to students.
In the event that students provide proof that they are unable to take part in digital examinations, they should—in individual cases—be provided with a workspace on the University’s premises to take their examinations. Students can register for this through their respective academic office. The Conference Management and Lecture Hall Allocation Unit is responsible for preparing the rooms.
What about Academic advising?
Last update: 5 November 2020
All advising services, including scheduled office hours, must be provided via telephone, video conference, or email. The Campus Center at Alsterterrasse 1 will remain closed to the public until further notice. Please contact staff in writing or by telephone.
How does the University help students in special circumstances, for example, if they have disabilities or family duties?
Last update: 8 June 2020
Teachers and students may contact the Office for Students with Disabilities and Chronic Illnesses (website in German only) and the Family Office if they have any questions. Find more advice and information in this comprehensive handout (PDF).
Will the University’s specialist libraries be opening in accordance with the Hamburg Senate's plan?
Last update: 15 June 2021
Students can book and work at individual workspaces in the University’s departmental libraries using a digital booking tool.
When entering a library, and throughout your stay, you must wear a medical mask or respirator (FFP) mask that covers your nose and mouth, including at your individual workspace. Contact tracing for people physically in attendance will occur by means of an online tool or attendance sheets.
After 22 May 2021, you do not need proof of a negative coronavirus test to enter the library pursuant to the amended general ruling on the containment of SARS-CoV-2 in Hamburg (Hamburgische SARS-CoV-2-Eindämmungsverordnung).
Consult the websites of the various departmental and institute libraries for their individual regulations and to book a time slot.
In general, much library material is available online (eBooks and eJournals) and can thus be accessed by students where and when they wish. To conduct a literature search, use Katalogplus. This lists all print and electronic media.
International students at Universität Hamburg who have not entered the country can use the University’s digital library services via VPN or with an “e-only status.” You can use the library system even if you do not yet have a residence permit. See the FAQs on the State and University Library Carl von Ossietzky (“Stabi”) pages or the student council (“AStA”) pages for international students (in German).
What is the situation at the State and University Library Carl von Ossietzky (Stabi) in Hamburg?
Last update: 15 June 2021
See the Covid-19 FAQ of the State and University Library Carl von Ossietzky (in German) for information about working at the library and borrowing and returning materials.
In general, much library material is available online (eBooks and eJournals) and can thus be accessed by students where and when they wish. To conduct a literature search, use Katalogplus. This lists all print and electronic media.
International students at Universität Hamburg who have not entered the country can use the University’s digital library services via VPN or with an “e-only status.” You can use the library system even if you do not yet have a residence permit. See the FAQs on the State and University Library Carl von Ossietzky (“Stabi”) pages or the student council (“AStA”) pages for international students (in German).
Winter Semester 2020/21
Last update: 30 March 2021
When do Winter Semester 2020/21 and the lecture period begin and end?
Last update: 6 January 2021
Semester start: 1 October 2020
Lecture period: 2 November 2020–20 February 2021 (Exception: Subject semesters at the Faculty of Medicine at the University Medical Center Hamburg-Eppendorf and individual master’s degree programs at the Faculty of Law began in October as originally scheduled.)
Semester end: 31 March 2021
Due to the coronavirus pandemic and the associated effects on this year’s Abitur examinations, the application deadline for undergraduate degree programs has been moved back. In turn, this postponement meant that the lecture period for the Universität Hamburg winter semester did not start until 2 November 2020— with the exception of higher subject semesters for medicine, which began on 12 October.
How will classes be taught during Winter Semester 2020/21?
Last update: 16 February 2021
Studies and teaching at Universität Hamburg will take place exclusively in digital form until the end of the winter semester. Laboratory internships and other courses with practical components will continue not to be conducted in person.
See the respective page on the elearning portal (website in German only) for all information on studying digitally.
Organizing your studies (e.g., re-enrollment, BAföG, applications)
Last update: 15 June 2021
Are there any changes to the semester re-enrollment process?
Last update: 1 April 2021
Students whose enrollment has been terminated for Summer Semester 2020 because they did not pay their semester contribution were still able to reactivate their enrollment if they transferred the contribution by 30 September 2020. There was no late fee.
Students who under normal circumstances would have completed their studies in Winter Semester 2019/20 and who now must complete their studies in Summer Semester 2020 due to the coronavirus were able to request a refund of the cost of the semester contribution. This applies only to those students who could not take examinations in the last 2 weeks of March 2020 due to the coronavirus situation
To request a refund, fill out and send a refund application (PDF, in German only) via the contact form. In addition, you must attach a certificate from your department stating that you were unable to take scheduled examinations in the last 2 weeks of March due to the exceptional circumstances and were therefore required to extend your studies until Summer Semester 2020. You also need to post the already received semester documents to the Campus Center. Once the application, certificate, and documents have been received, the refund will be arranged.
Semester reenrollment for Sommer Semester 2021 proceeded as usual upon transfer of the semester contribution by 1 April 2021.
What happens if applicants who have a conditional offer for a master's degree program starting in Winter Semester 20/21 cannot prove that they have successfully completed their bachelor’s degree program by 31 March 2021 due to the current crisis?
Last update: 7 January 2021
Students affected by these conditions automatically receive a 6-month extension. They do not need to submit a request and, provided they reenroll for the semester as usual, will remain enrolled. The deadline to submit proof of the first degree has been extended to 30 September 2021.
Is there any assistance available for students in financial difficulty because of the corona crisis?
Last update: 1 April 2021
The bridge funding from the Federal Ministry of Education and Research (BMBF) has been reactivated from November 2020 to the end of September 2021 to provide immediate relief to those students who can prove acute, pandemic-related financial need. The application and review process in the new round of bridge funding has been adjusted and made easier, to allow all students—including first-semester students—more easily demonstrate pandemic-related need with less red tape.
Domestic and international students enrolled at a public or state-recognized university in Germany can apply for bridge funding. Students already drawing on loans, scholarships, or similar in the month in question can nonetheless receive bridge funding. Depending upon need, anywhere from €100 to €500 can be paid out monthly as a non-refundable subsidy. Students must apply online. Studierendenwerk Hamburg also provides information in its FAQs.
The new round of non-refundable bridge funding replaces the interest-free loan from the Hamburger Hilfsfonds that was available from the end of October.
In case of hardship (e.g., loss of a job), you can also withdraw for Sommer Semester 2021 and then reenroll (without having to reapply) in Winter Semester 2021/22. To enroll again, you will need to submit proof of hardship (for example, a termination notice from your employer). Bear in mind that even temporary withdrawal will result in the loss of your student status. This may have a substantial impact on other matters (for example, social security, labor law, residence status). Make sure to contact the the respective institutions for information before withdrawing
What will be done to protect students facing potential issues with their BAföG loans, insurance providers, and residence permits due to postponed exams and, consequently, grading and credit point delays?
Last update: 27 March 2020
If necessary, Universität Hamburg will issue confirmation indicating the period in which exams and course attendance were not possible.
No disadvantages with regard to BAföG due to coronavirus
As soon as educational institutions offer online courses to ensure that teaching continues, you must take part in these courses in accordance with the BAföG funding guidelines.
If you still experience a delay that you cannot make up in the course of your studies, you can formally request an assessment by the BAföG authorities to see if you can be granted a BAföG extension or earn your course certificates later.
Read more on the Federal Ministry of Education and Research (BMBF) pages.
The Studierendenwerk Hamburg provides information on the federal student loan scheme (BAföG) and relevant advice services in its own FAQ.
Can I take leave or withdraw from my degree program to provide medical support during the pandemic?
Last update: 24 August 2020
Students who would like to take leave during WinterSemester 2020/21 in order to provide medical support may do so. Submit a request for leave via STiNE along with proof of your activities from the institution you plan to work with.
You may also withdraw from your studies for the duration of Winter Semester 2020/21 in order to pursue those activities and re-enroll in Sommer Semester 2021 without having to re-apply. Please note that if you withdraw from your studies, your student status will lapse. In some cases, this may have legal or financial consequences. You can find more information about these matters as well as contacts for questions about potential consequences online. Withdrawal does not require any further forms of proof or requests via STiNE. Re-enrollment requires proof of your activities from the institution you served.
What regulations apply to students from the EU, Iceland, Lichtenstein, Norway, and Switzerland?
Last update: 16 November 2020
People entering Germany from abroad must inform themselves about the current testing requirements and quarantine provisions in their federal state upon their return. They must comply with the respective quarantine provisions until they can provide a negative result for a coronavirus test. Everyone entering Germany who has spent time in a high-risk area in the 10 days prior must report their return in advance and spend the next 10 days in quarantine.
See the RKI’s current list of high-risk areas. See the Federal Ministry of Health website for more information.
What regulations apply to students from third countries (i.e., countries other than those in the EU, Switzerland, Iceland, Norway, or Lichtenstein)?
Last update: 16 November 2020
People entering Germany from abroad must inform themselves about the current testing requirements and quarantine provisions in their federal state upon their return. They must comply with the respective quarantine provisions until they can provide a negative result for a coronavirus test. Everyone entering Germany who has spent time in a high-risk area in the 10 days prior must report their return in advance and spend the next 10 days in quarantine.
See the RKI’s current list of high-risk areas. See the Federal Ministry of Health website for more information.
Due to the coronavirus pandemic, many student jobs have disappeared. International students especially should check whether they can finance their studies in Hamburg even without a part-time job. Contact the Campus Center if you have more questions. In urgent cases, contact the advising service for international students(international.student.support.uhh"AT"uni-hamburg.de) directly.
What should I do if my residence permit lapses?
Last update: 30 October 2020
Apply by email to extend your permit before it lapses! Contact your local registration office for foreigners.
Your permit remains valid until the registration office makes a decision on your application (presumption of law pursuant to Section 81 subsection 4 of the Act on the Residence, Economic Activity and Integration of Foreigners in the Federal Territory [Residence Act]). Probationary certificates in paper form are now being issued again. If you leave the territory of the Federal Republic of Germany without a valid residence permit or probationary certificate, you may not simply return.
Please check any recent changes online.
Contact the Campus Center if you have more questions. In urgent cases, email the advising service for international students(international.student.support.uhh"AT"uni-hamburg.de) directly.
What do I do if I have not been given a visa, but lectures are due to start? Will I lose my place?
Last update: 15 June 2021
In principle, it is possible to begin in-person studies at a later date. Ask your academic office about delayed entry to the country, and arrange an individual study plan. In Sommer Semester 2021, many courses are being conducted online.
International students at Universität Hamburg who have not entered the country can use the University’s digital library services via VPN or with an “e-only status.” You can use the library system even if you do not yet have a residence permit. See the FAQs on the State and University Library Carl von Ossietzky (“Stabi”) pages or the student council (“AStA”) pages for international students (in German).
What does the current situation mean for the regular period of study?
Last update: 12 March 2021
Generally, students are not obliged under examination law to complete their studies within the regular period of study. The regular period of study does not place any requirements on students on the part of the University; rather, it requires the University to design degree programs and curricula in such a way that students can complete their studies within the regular period of study (cf. Section 53 subsection 2 of the Hamburg higher education act [Hamburgisches Hochschulgesetz, HmbHG]). The HmbHG allows for consequences for students only if they have long exceeded the regular period of study.
Universität Hamburg has informed all students that they will not be held to account for delays to the course of their studies that result from the coronavirus pandemic. The duration of the pandemic has resulted in delays to the course of studies, particularly practical courses that cannot be conducted digitally, which may mean that it is no longer possible for students to complete their studies in the standard period of study.
What happens if the current situation prevents students from proving that they have received subject advising because they exceeded the regular period of study?
Last update: 24 March 2020
With immediate effect, requests that a student attend subject advising because they have exceeded the regular period of study (as per Section 51 subsection 2 of the Hamburg higher education act (Hamburgisches Hochschulgesetz, HmbHG)) and requests by the faculty to make an appointment for subject advising for the same reason are deemed without purpose. Faculties will write to students again when the situation allows. Students will not be forced to withdraw from their studies.
Can I still earn full credits for courses or internships that could not be completed due to the coronavirus?
Last update: 26 August 2020
Activities that could not be completed due the corona crisis (for example, internships), should be continued after the crisis ends or as soon as possible where compliance with the respective guidelines issued by the health authorities can be ensured.
Under certain circumstances, students may have fulfilled their qualification objectives within the shortened period. Such instances are to be assessed on a case-by-case basis. This could be the case, for example, if the student was very close to completing an internship or similar course. This would be the exception rather than the rule, however. All decisions must ensure that the binding qualification objectives set forth in the module descriptions have been achieved and all other guidelines have been observed. Otherwise, an internship or similar format cannot be deemed as successfully completed. Of course, no student will be required to restart their internship or any other course from the beginning once the crisis ends. Any completed study time and coursework must be duly recognized.
Examinations
Last update: 4 May 2021
ow are in-person examinations currently being handled?
Last update: 4 May 2021
Examinations will be conducted in digital form, in principle.
The only exceptions are:
- examinations in Staatsexamen (state examination) degree programs
- written examinations in Winter Semester 2020/21 that cannot be conducted digitally
- language tests required to apply to or enroll at Universität Hamburg (DSH, TestAS, TestDaF)
For these examinations, the following protective measures apply from 3 May 2021 (in addition to the general hygiene regulations):
- Students may take examinations in person only if they present proof of a negative coronavirus test (test certificate from an authorized center attesting to a negative PCR test result in the previous 48 hours or a negative antigen rapid test in the previous 12 hours).
- As a rule, everyone present during the entire stay in the room must wear a medical mask to cover their mouth and nose or a respirator (FFP) mask.
- Ensure contact-tracing procedures for everyone present.
- A minimum distance of 1.5 meters must be guaranteed.
- The number of people present may not exceed the room capacities set forth under coronavirus conditions.
Extensions for degrees and term papers
Last update: 10 March 2021
When you register for term papers, final theses, or other written examinations, you do so in awareness of the restrictions resulting from the current situation. Registration during the period that these restrictions apply to does not constitute grounds for requesting a blanket deadline extension. The rules for compensating for disadvantages remain unaffected.
With regard to term papers and final theses that were already registered before libraries and laboratories closed on 16 December 2020, the Executive University Board has requested that the faculty examinations boards extend all due dates for final theses and term papers, as it is not possible to ensure that all academic work can be carried out. Of course, library and laboratory closures are not the only valid reasons for granting extensions. Other circumstances, such as the postponement of empirical research surveys, should equally be taken into account. The examinations boards will decide whether blanket extensions due to circumstances arising from the pandemic are possible.
How can work be submitted if academic offices are closed to students?
Last update: 24 March 2020
Due to the closure of academic offices to the public, work should be submitted by post and/or by email. At the moment, the only option available to academic offices is electronic confirmation of submissions sent via email. If you are required to submit written work with a declaration of oath, send the work via email and include the signed oath as a PDF. Submitting written work digitally may also enable evaluators to assess your work earlier. If you can no longer send your work in the post, you can submit the print version at a later date. If you submit via email, you must adhere to the deadline. Contact the academic office responsible for your degree program to find out about their preferred procedure.
Are there ex gratia provisions for withdrawing from examinations?
Last update: 26 August 2020
If you have any questions about withdrawing from examinations, contact the respective academic office.
May written examinations be inspected on-site?
Last update: 12 March 2021
Students who wish to see their examination results should contact their academic office for clarification.
If students apply to inspect their examinations as part of an appeal for reconsideration proceeding, but the said inspection cannot be done digitally, the inspection will take place on the University’s premises. Inspection is only permitted with prior registration. Contact your academic office for more information.
Student life (e.g., dining halls)
Last update: 4 June 2021
Are University buildings open?
Last update: 04 June 2021
The University’s buildings will remain closed until further notice.
The Campus Center at Alsterterrasse 1 will also remain closed to the public until further notice. Please contact staff in writing or by telephone.
The buildings are open only to students who are taking examinations pursuant to the exception, who are taking a course with a practical component or doing a laboratory internship, who have an appointment to inspect an examination and the respective grade, or who are visiting a library to borrow media via the noncontact book loan process; they are also open to test subjects taking part in a research project. The same applies to using research infrastructures for finalizing final theses, doctoral dissertations, and other academic work.
Are the student dining halls and cafés of Studierendenwerk Hamburg open?
Last update: 16 December 2020
See the Studierendenwerk Hamburg website for details of which cafés, student cafeterias, and pizzerias will be open.
The counseling centers for student financing, housing, and social and international affairs, as well as the federal student loan scheme offices in Grindelallee and Nagelsweg, will be closed to visitors until further notice. Contact us by telephone or email or use BAföG-online.
The Studierendenwerk Hamburg provides information on all available services in its own FAQ.
What is the situation with regard to University Sports?
Last update: 4 June 2021
University Sports can resume outdoor sports activities with a few restrictions. Groups of up to 20 adults may engage in contactless sports activities outdoors. Children under 15 can play sports without any further restrictions.
The protective and hygiene measures set forth in Appendix 9 of Instructions (No. 19) apply.
What is the situation with regard to University Music?
Last update: 5 November 2020
Rehearsals and concerts cannot take place in person for the time being.
What is the situation with regard to the Loki Schmidt Garden, the Zoological Museum and the collections?
Last update: 04 June 2021
Universität Hamburg museums and collections are closed to the public until further notice. Only essential work may be conducted on-site. This notwithstanding, the Zoological Museum has been allowed to resume operations.
The outdoor (garden) premises of the Loki Schmidt Garden are open to the public.
Registered volunteers are permitted to enter the Botanical Garden for essential work purposes subject to the general hygiene measures and subject to the instructions of the Botanical Garden staff.
How can I lend (paid) contact tracing support to the city?
Last update: 8 December 2020
If you would like to help the city with contact tracing, contact zuk-bewerbung"AT"kasse.hamburg.de with the subject heading Unterstützung bei der Kontaktnachverfolgung (“contact tracing support”). Students of medicine should also make it clear in the subject line that they are studying medicine. Support is needed at Friedrich-Ebert-Damm.
Tasks:
- contacting people by telephone who have had contact with someone who has tested positive for the corona virus
- finding and classifying these contacts into K1 and K2 categories using a structured questionnaire
- if necessary, issuing quarantine measures and specific codes of conduct as well as advising/clarifying and forwarding information
- Data maintenance: The professional use of the Hamburger Pandemie Manager software is the main management tool for all pandemic activities in Hamburg.
Most of the work is paperless and takes place at the computer.
Required qualifications:
- basic computer skills
- ability to lead conversations in structured and empathetic manner
- service-minded
- resilience and reliability
- foreign language skills advantageous
Workplace and times
- The workplace is Friedrich-Ebert-Damm 160, 160a, and 160b.
- You can work full-time (39 hrs/wk) or part-time, generally with a minimum of 20 hrs/wk and in shifts and on weekends, daily from 7 am to 9 pm.
- There are weekend bonuses pursuant to collective wage agreements.
Employment period:
- The work is initially limited to a maximum of 6 months. Extensions may be possible depending on the development of efforts to contain the pandemic.
Payment:
- pursuant to pay grade 4 TV-L level 1, amounting to roughly €2,400 gross full-time
The following documents are required to apply:
- tabular curriculum vitae
- proof of completed schooling and, if applicable, further educational qualifications / degrees
- professional references (optional)
- supporting documents for consideration of a disability and/or equal opportunity in the selection process
Downloads
- Letter from the President to the members of Universität Hamburg (7 April 2020) (PDF)
- Essay "On the relationship between life and freedom in the educational system" by the President of Universität Hamburg (7 April 2020) (PDF)
Further questions about your studies?
As usual, the academic offices of the relevant faculties are your first point of contact for any questions concerning your studies. For questions about applying, admission, and student status, contact the Campus Center as usual.