Last update: 11 November 2020
Many of you will be familiar with the tools used for digital teaching: they are well established at Universität Hamburg already—for example, various learning management system platforms such as CommSy and OpenOLAT. The exact tools used depend on the specific course. You will find out everything you need to know from your teachers.
The basic requirement for using Universität Hamburg’s Internet-dependent applications (e.g., email) is a functioning Internet connection (e.g., via a private DSL connection or public Wi-Fi).
The following instructions apply to both Windows and macOS operating systems as well as to both computers and mobile devices (e.g., smartphones).
- Universität Hamburg web portals—for example, STiNE, Sharepoint, Staff Service Portal—can be accessed from any computer with any Internet browser (with your login data). You can also access your student mail address. Just use your surfmail.
- Access to Universität Hamburg offers that are only available via the University’s network (e.g., the library’s electronic journals) is possible outside of the University’s network via a virtual private network (VPN) tunnel with the program Cisco AnyConnect, which you install on your computer and must start along with an existing Internet connection. If in doubt, set up this software as a precaution.
- UHHDisk is a platform that enables you to upload files to access them from home. NB: use your uni username ([BA1] B-Kennung) to sign in. If you still have a user login in the format “uvnv288” (UHH-Kennung), use that login and the corresponding password to sign in.
- With UHHShare, files can be shared for editing by others. NB: use your uni username (B-Kennung) to sign in. If you still have a user login in the format “uvnv288” (UHH-Kennung), use that login and the corresponding password to sign in.
Universität Hamburg also operates 3 video conferencing platforms that are licensed for use by all employees and students:
The German National Research and Education Network (DFN) offers its members (German universities and research institutions) its video conferencing service DFNconf for audiovisual conferencing, streaming, and recording through a private cloud, fully secure and in line with data protection regulations. All employees of Universität Hamburg can log into DFNconf using their uni usernames and invite any Internet users to video or telephone conferences. DFNconf requires only a conventional webcam with an integrated microphone and an audio output device (e.g., headphones or a speaker). It can also use the combined camera, microphone, and speaker systems that are integrated into laptops and smartphones. You can access DFNconf from any web browser or download the free app. Users on telephones or in high-quality conference systems can join calls, too.
DFNconf is currently experiencing an unusually high level of demand, which has had an impact on its performance. The DFN is working on expanding its capacities. It is further planning to incorporate functions akin to those of Zoom into its portfolio and make them available to its member institutions. Universität Hamburg is already pursuing such additions and has acquired licenses.
Microsoft Teams (the successor program of Skype for Business Online) is a collaborative platform that combines text chat with telephone and video conferences and additional functions. All Universität Hamburg staff and students can use it as part of their Office 365 license. Microsoft Teams can be used to organize synchronous, location-independent collaborations. Before you can use the program, register your university email address (firstname.lastname@example.org) with Microsoft.
Zoom is an alternative to DFNconf and Microsoft Teams, both of which are struggling to cope with current levels of demand. It is permissible to use Zoom only by using Universität Hamburg’s Zoom services, which you can access via the University’s Zoom home page. This is the only way to ensure that communication takes place via the server operated by the RRZ and that data remains confidential.
Please adhere to the Instructions for Using the Zoom Video Conference System of 30 October 2020 (PDF) when using Zoom (regulations on, among other things, limiting the number of participants, deleting minutes, prohibiting recordings, and data protection in general).
NB: data security
- Always think twice before entering your user login (UHH-Kennung) or uni username (B-Kennung) and password into a website. Only do so if you are certain that the website is on the official Universität Hamburg domain. If you suspect that your login information may have been compromised, immediately change your password in the user administration tool or contact the service hotline of the Regional Computing Center (RZZ). Do not forget to enter your mobile phone number into the system to ensure that you can use the password reset process if necessary.
- To prevent attacks on your computer and your data, be especially careful when using email. Think carefully before opening attachments or links in emails or links in attached documents. Sender addresses and email text can be faked. See the information and recommendations provided by the RZZ (PDF). Take note, in particular, of the information about the Emotet malware.