Office hours

The Application and Admissions Team and Services for Students are located in the Campus Center, Alsterterrasse 1 (Third Floor).

Office hours with on-site advising*:

• Monday to Wednesday, 9–10 am
• Thursday, 5–6 pm.

Exceptions:
1 December–15 January and 1 June–15 July

During these periods:
Mon–Wed, 9–11 am and Thu, 4–6 pm

*PLEASE NOTE: Expanded office hours on Thursdays following notification

• On 16, 23, and 30 August 2018 the Application and Admissions Team is available from 2 to 5:30 pm.
  We use a number system: you will need to take a ticket in order to attend office hours. Please note that on these three Thursdays, tickets are only issued until 5:30 pm!

Important note on enrollment documents: At Universität Hamburg your enrollment documents will not be checked for completeness and correctness in advance even if you hand in the documents personally. Please find all necessary information on the documents required for enrollment in our enrollment checklists. Please check your documents carefully using these checklists.

Documents which necessarily have to be submitted within the enrollment period are marked in color in the checklists.

 You can submit the other documents later without jeopardizing your admission. However, handing in documents later may have the consequence that you will not receive your final semester documents (semester certificate, BAföG certificate, semester ticket) until after the beginning of the semester.

Contact

You can reach us online via the contact options provided on this page.

To reach us by telephone: +49 40 42838-7000
Mon–Wed, 9 am – 12 am and 1 pm - 3 pm
Thu, 1–6 pm
Fri, 9 am -1 pm

You can also find a direct contact person to hand in any letters or documents, among other things, at the Service Point in the entrance area of the third floor.
Mon–Wed, 9 am–3 pm
Thu, 1–6 pm
Fri, 9 am–1 pm

Address (mailing address)

Universität Hamburg
Service für Studierende—Team Bewerbung und Zulassung
Alsterterrasse 1, D- 20354 Hamburg

When sending by post, please make sure the address is correct. Unfortunately, mail often fails to reach us because it is erroneously addressed to "Alsterstraße" rather than "Alsterterrasse 1."