Office hours

The Application and Admissions Team and Services for Students are located in the Campus Center, Alsterterrasse 1 (Third Floor).

Office hours with on-site advising*:

• Monday to Wednesday, 9–10 am
• Thursday, 5–6 pm.

Exceptions:
1 December–15 January and 1 June–15 July

During these periods:
Mon–Wed, 9–11 am and Thu, 4–6 pm

*PLEASE NOTE: Expanded office hours on Thursdays following notification

• On 16, 23, and 30 August 2018 the Application and Admissions Team is available from 2 to 5:30 pm.
  We use a number system: you will need to take a ticket in order to attend office hours. Please note that on these three Thursdays, tickets are only issued until 5:30 pm!

Contact

You can reach us online via the contact options provided on this page.

To reach us by telephone: +49 40 42838-7000
Mon–Wed, 9 am – 12 am and 1 pm - 3 pm
Thu, 1–6 pm
Fri, 9 am -1 pm

You can also find a direct contact person to hand in any letters or documents, among other things, at the Service Point in the entrance area of the third floor.
Mon–Wed, 9 am–3 pm
Thu, 1–6 pm
Fri, 9 am–1 pm

Address (mailing address)

Universität Hamburg
Service für Studierende—Team Bewerbung und Zulassung
Alsterterrasse 1, D- 20354 Hamburg

When sending by post, please make sure the address is correct. Unfortunately, mail often fails to reach us because it is erroneously addressed to "Alsterstraße" rather than "Alsterterrasse 1."